Commercial Limited Warranty

Warranty Coverage

Liquid Shield™ warrants that its surface protection system, when professionally installed by a Liquid Shield™ Certified Installer, will maintain its protective performance against normal commercial wear and tear for a period of five (5) years from the date of installation.

This warranty applies to approved commercial surfaces including, but not limited to:

• Granite

• Marble

• Quartz

• Tile and natural stone

• Glass and stainless steel

• Commercial-grade appliances and fixtures

What Is Covered

Under normal commercial use, this warranty covers:

• Loss of hydrophobic performance (water repellency)

• Premature degradation of the protective layer

• Failure of the product due to defects in formulation or installation

• Abnormal wear inconsistent with expected performance

Liquid Shield™ is designed to resist:

• Surface wear from routine use

• Staining from common contaminants

• Chemical exposure from standard cleaning agents

• Acidic etching under typical conditions

Warranty Term

• Coverage Duration: 5 Years

• Begins on the date of final application (Shield Matrix installation)

• Applies only to the original installation location and surface

Conditions for Warranty Validity

This warranty is valid only if all of the following conditions are met:

1. Installation was completed by a Liquid Shield™ Certified Installer

2. The full two-phase system was applied:

o Liquid Shield™ Core Matrix

o Liquid Shield™ Shield Matrix

3. All required cure times were followed:

o No use during the initial 24-hour period

o Proper care during the 10-day cure period

4. Surfaces were confirmed 100% dry prior to application

5. Customer followed all care and maintenance guidelines

Owner Responsibilities

To maintain warranty coverage, the property owner or operator must:

• Use only approved or non-abrasive cleaning methods

• Avoid harsh or highly corrosive chemicals outside normal commercial use

• Prevent intentional misuse, abuse, or neglect

• Address spills and contaminants in a reasonable timeframe

What Is Not Covered

This warranty does not cover:

• Damage due to improper installation by non-certified individuals

• Failure to follow required cure times or care guidelines

• Physical damage including:

o Chips, cracks, or structural damage

o Deep scratches from heavy equipment or sharp objects

• Damage caused by:

o Abuse, neglect, or misuse

o Acts of nature (flood, fire, natural disasters)

o Construction or remodeling work after installation

• Pre-existing damage or defects in the substrate

• Normal aging or cosmetic changes that do not affect performance

Remedy

If a valid claim is approved, Liquid Shield™ will:

• Inspect the affected area

• Repair or reapply the product to the affected surface area

Remedy is limited to the original treated area only and does not include:

• Replacement of substrate materials

• Labor outside of reapplication

• Indirect or consequential damages

Inspection & Claims Process

To file a claim:

1. Notify Liquid Shield™ within a reasonable timeframe of the issue

2. Provide:

o Proof of installation

o Installer information

o Description and photos of the issue

3. Allow access for inspection if required

Failure to provide documentation may result in denial of the claim.

Transferability

This warranty is:

• Non-transferable

• Valid only for the original purchaser and installation location

Limitation of Liability

Liquid Shield™ shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of business, revenue, or use

• Damage beyond the scope of the treated surface

Summary

This 5-Year Commercial Warranty ensures that Liquid Shield™ will deliver:

• Reliable protection against wear and tear

• Long-term performance under normal commercial conditions

• Confidence in a professionally installed system

Liquid Shield™ – Engineered Protection. Proven Performance.